User Account - FAQ
1. I submitted my information to create an account but never received an activation email. What do I do?
Some schools have junk e-mail filters in place that filter out spam e-mails. The e-mail sent by the Kansas Reading Academy might have been caught tagged as spam and not delivered to your Inbox.
First check the junk mail box of your e-mail application to see if the activation e-mail is there. If you did not receive an e-mail, please contact Dr. Francie Christopher (Assistant Program Coordinator) at fphale@ku.edu to have your account manually activated.
2. How do I change my name and/or address in my user account?
Log-in to the Kansas Reading Academy website by entering your e-mail address and password. Once you have logged in click the link titled "Edit Profile." Make the changes and click on the "Edit Profile" button at the bottom of the page to submit your changes.
3. I have switched schools or grade level/teaching position since I created my user account. What do I need to do?
Contact Dr. Francie Christopher at fphale@ku.edu if you have changed schools or positions.
4. I need to change the e-mail address associated with my account because I no longer use it or do not have access to it. How do I change it?
Contact Dr. Francie Christopher at fphale@ku.edu if you need to change your e-mail address. After it is changed, you can then login with your new e-mail address as your Username.
5. I lost my password. How do I get a new one?
Use this form to reset your password if you have forgotten it. Type your email address and hit the submit button. An e-mail will be sent to your address with instructions on how to reset your password.